Pilot terms
Last updated:
What the pilot is
MyMail is being tested. The service is free during the pilot, which lasts 6 months. Capacity is small: the whole pilot shares 100 emails a day and 3,000 a month (sent and received together, each recipient counted), and received mail, spam included, counts towards that budget. The goal is to improve the product with a few real businesses.
Who can use it
MyMail is for people and organisations outside Iran and outside other sanctioned regions. Use from inside Iran, or to get around sanctions, is not allowed, because our providers' terms (Cloudflare, Resend) forbid it.
Limits
- One domain and up to 3 mailboxes per organisation
- 1 GB storage per mailbox
- Daily sending: 10 recipients per mailbox and 20 per organisation
- A domain whose DNS is not completed within 72 hours is released so the next person can use the place
Acceptable use
MyMail is for normal business email. Bulk marketing, spam, phishing, malware and anything illegal are not allowed.
- If a mailbox's messages bounce or get spam reports, its sending pauses automatically until the owner checks
- In case of abuse we suspend sending or the whole organisation, and tell you why where we can
No guarantee
There is no service-level agreement during the pilot. We work to keep the service up, back up data daily and post incidents on this site, but outages can happen.
Your data is yours
Your messages and files belong to you. We keep the original file of every message so it can always be moved elsewhere.
Ending and changes
You can remove your domain or a mailbox at any time. A deleted mailbox stops working immediately and its data is erased 7 days later. You can download your mail before that.
We announce any change to this offer, or the end of the pilot, at least 60 days ahead by email. If our mail provider changes its terms suddenly, we tell you as soon as we know; downloading your mail always stays available.
After the pilot, pilot organisations get founding-customer terms and are never charged without their explicit opt-in.
If an organisation neither signs in nor sends mail for 30 days, we email the owner; with no reply within 14 more days, the pilot place goes to the next person (mail stays downloadable for 7 days).
Support and contact
Write to support@nsut.org with any question or problem. We usually reply within one working day. If there is an outage, we say so at the top of the app's pages.
Who provides MyMail
MyMail is run from Canada. For any formal matter, write to support@nsut.org.